Refund policy
Refund Policy
Thank you for shopping with Green Organics. Because our products are digital e-books delivered instantly after purchase, they can't be returned the way a physical item can. Please read this policy before you buy.
All sales are final, with these exceptions
We'll gladly make it right if:
- Your file won't download or open. Contact us and we'll send a new download link or a working file. If we can't fix the problem, we'll refund your purchase in full.
- You were charged twice or bought the same e-book twice by mistake. We'll refund the duplicate purchase.
- You received the wrong e-book. We'll send the correct one right away, and refund you if we can't.
- You bought a single e-book and then the bundle within [14] days. Contact us and we'll refund the single e-book, since it's already included in the bundle.
To qualify, please contact us within [14] days of your purchase.
How to request help or a refund
Email us at [your email address] with your order number and a short description of the issue. We respond within [2 business days]. Approved refunds go back to your original payment method and usually appear within 5–10 business days, depending on your bank.
Before you file a chargeback
Please reach out to us first. Most issues can be fixed within a day, and a chargeback can delay your refund.
Questions?
Contact us at [your email address] before purchasing if you're unsure whether a guide is right for you. We're happy to help.
Last updated: [11/02/2026]